Menu Buydig Home Shipping Policy Return Policy About Buydig Add to Favorite Sellers Photo & Video Television Audio GPS Computers Printers Luggage Home & Garden Microsoft Surface Pro 9 13" Touch Tablet, Intel i7 16GB, Graphite Catalog #: MSQIL00018RB MFG Part #: QIN-00005 Condition: Refurbished Blazing-fast 12th Gen Intel Core processorsUp to 15.5 hours of battery lifeAngle adjust with built-in KickstandVirtually edge-to-edge 13" PixelSense touchscreenThunderbolt 4 ports, perfect for full desktop productivity and gaming PRODUCT INFORMATION Surface Pro 9: Laptop power, tablet flexibility Surface Pro 9 gives you the tablet flexibility you want and the laptop performance and battery life you need to move through your day — all in one ultra-portable device.Product Highlights: Blazing-fast 12th Gen Intel® Core™ processors. Up to 15.5 hours of battery life. Adjust the angle with built-in Kickstand. Virtually edge-to-edge 13” PixelSense™ touchscreen designed for pen and Windows 11. Surface Slim Pen 2 storage and charging built right into Surface Pro Signature Keyboard. Thunderbolt 4™ ports, perfect for full desktop productivity and local gaming. Mix and match with vibrant new colors.Product Features:The most powerful Pro does it allSurface Pro 9 gives you the tablet flexibility you want and the laptop performance and battery life you need to move through your day — all in one ultra-portable device.The laptop-level performance you needSurface Pro 9 delivers blazing-fast Pro performance with 12th Gen Intel® Core™ processors on select configurations and up to 15.5 hours of battery life.Open your eyes to stunning Dolby Vision®With remarkable picture quality comes a stronger connection to the characters and worlds crafted by filmmakers, game designers, and creatives for you to enjoy.Smoother on-screen experiencesTap into fluid on-screen writing and elevate your gaming with Dynamic Refresh Rate up to 120Hz.Built for desktop productivityEasily use or charge accessories, dock to high-powered displays, and transfer large creative files fast with Thunderbolt™ 4 ports.More apps, more of what you loveFrom your favorite apps and the latest games to streaming shows and movies, Windows 11 offers more selection than ever before.Got an idea? Capture it fast. Jot down a quick note or sketch using Surface Slim Pen 2 and Journal.Bring your ideas to lifeDesign stunning visuals with Adobe Photoshop, the all-in-one tool for creatives.Stay connected to what matters mostMake better connections with the 1080p HD camera, Microsoft Edge, and Microsoft Teams.A whole new way to gamePlay games on the go with friends all over the world with Xbox Game Pass Ultimate and a compatible controller.Product Specifications:GeneralProcessor - 12th Gen Intel® Core™ i7-1255U processor; Built on the Intel® Evo™ platformGraphics - Intel® Iris® Xe GraphicsMemory and Storage - 16GB (LPDDR5 RAM)Removable drive (SSD) - 256GBDisplayScreen - 13” PixelSense™ Flow DisplayResolution - 2880 X 1920 (267 PPI)Color profile - sRGB and Vivid Refresh rate up to 120Hz (Dynamic refresh rate supported)Aspect ratio - 3:2Contrast ratio - 1200:1Adaptive Color - YesAuto Color Management supported - YesTouch - 10-point multi-touchDolby Vision IQ™ support - YesBattery - Up to 15.5 hours of typical device usageSize and WeightLength - 11.3”(287 mm)Width - 8.2” (209 mm)Height - 0.37” (9.3 mm)Weight - 1.94 lb (879 g)SecurityFirmware TPM 2.0 is a security processor that is designed to give you peace of mind.Windows Hello face sign-inVideo/CamerasWindows Hello face authentication camera (front-facing)Front-facing camera with 1080p full HD video10.0MP rear-facing autofocus camera with 1080p HD and 4k videoAudio2W stereo speakers with Dolby® Atmos®MicsDual far field studio microphonesConnections2 x USB-C® with USB 4.0/ Thunderbolt™ 41 x Surface Connect port1 x Surface Type Cover portNetwork and connectivityWi-Fi 6E - 802.11ax compatibleBluetooth® - Wireless 5.1 technologyPen and accessories compatibilityDesigned for Surface Slim Pen 2Integrated storage and wireless charging for Surface Slim Pen 2 with Surface Pro Signature KeyboardSupports tactile signals with Surface Slim Pen 2Supports Microsoft Pen Protocol (MPP)Accessories SupportSurface Pro KeyboardSurface Pro Signature KeyboardSurface Pro X KeyboardSurface Pro X Signature KeyboardSoftwareWindows 11 HomePreloaded Microsoft 365 AppsMicrosoft 365 Family 30-day trialPreloaded Xbox appXbox Game Pass Ultimate 30-day trialAccessibilityCompatible with Surface Adaptive KitCompatible with Surface Adaptive AccessoriesExteriorCasing - AluminumPhysical Buttons - volume, powerSensors - Accelerometer, Gyroscope, Magnetometer, Ambient Color sensorWhat’s in the boxSurface Pro 9 (Intel/Wifi)Power SupplyQuick Start Guide Safety and warranty documents (1-year limited hardware warranty)Battery capacitiesBattery Capacity Nominal (WH) - 47.7 WhBattery Capacity Min (WH) - 46.5 Wh IN THE BOX Microsoft Surface Pro 9 13" Touch Tablet, Intel i7, 16GB/256GB, Graphite (QIL-00018)Power SupplyQuick Start Guide Safety and warranty documentsAuthorized Microsoft Dealer 1-Year Limited Warranty Terms & Conditions Shipping & Handling Policy Please note that - depending on your geographic location - not all methods are available. Make sure to select the appropriate method referring to the table below which indicates the cheapest available shipping method for your location. Your address Cheapest shipping method Continental US Physical Addresses Standard Flat Rate Shipping Service Note: Usually ships free* via Fedex thus this option is not available to PO Box addresses Continental US PO Box Expedited Flat Rate Shipping Service Note: Will ship out via USPS Parcel Post APO / FPO Military Addresses Overnight Flat Rate Shipping Service Note: Will ship out via USPS Parcel Post, shipping time is not guaranteed Alaska, Hawaii, Puerto Rico Overnight Flat Rate Shipping Service Note: Usually ships via Fedex Express, shipping time is not guaranteed *NOTE: Free shipping is only available to any physical address (not a PO Box) that is located in the lower 48 states. Shipping charges will apply if your address does not meet this criteria. Failure to select the appropriate method will result in order processing delays as we await the payment of the additional shipping charge due. Our billing department will attempt to contact you to process the payment and ship your order. If payment is not made within 5 days after your order was placed, we will cancel and refund the transaction. * Sellers are not responsible for service transit time. This information is provided by the carrier and excludes weekends and holidays. Note that transit times may vary, particularly during peak periods. International customers - Please note that we are not the party collecting the shipping & handling nor the import charges (duties and taxes) FAQ How Long Does It Generally Take To Process An Order?It takes one to two business days for us to process an order (prior to shipping it). Once the order has shipped, your estimated time of arrival will be determined by your selected shipping method and your local FedEx guidelines for delivery.What Should I Do If An Item Is Missing From My Order?First, verify that you've received a box for each tracking number associated with your order. If all boxes have been delivered but you're still missing an item, check the packing material for small items. Do All Of The Products You Sell Carry A Warranty?All merchandise is brand new, factory fresh and includes the manufacturer's USA warranty unless clearly stated otherwise. Items in Certified Refurbished condition include a 2-year extended warranty backed by All-state. Items in seller refurbished condition are backed at minimum by a 90 day warranty. Items in Used or Open-box condition sold at closeout prices are sold as-is and do not always include a warranty.Can The Signature On My Package Be Waived?We apologize, but for security purposes, we cannot waive the signature on a package. You can make arrangements to pick up a package from the shipping terminal. Payment, Returns & Checkout Information Return Policy You may return merchandise purchased from Buydig for a refund or a replacement, provided that the procedures and requirements referred to in our return policy are followed. All product returns require a return authorization number (RA). A RA number must be issued within 30 calendar days after the date of purchase; it will be valid for 14 calendar days after it is issued. Removal or alteration of a product's upc number, serial number or upc/serial number sticker will automatically void your Buydig Return Policy. Products that are returned to Buydig with a missing, damaged or altered serial number will be refused RMA service and returned to you. Refunds Refunds are applied to the payment method used at the time of purchase 2-5 days after receipt of the returned merchandise. Exchanges If you purchased a product from Buydig that you wish to exchange for an alternative, you can return the item for a refund and simply place a new order for the item you desire. We do not apply a refund credit to your new purchase Defective Item An item that was discovered to be defective upon receipt can be replaced with the same model only. You may also return a defective item for a refund. Damaged Items All Packages are inspected for damage before they ship from our warehouse. If your package has been damaged in transit, please contact us immediately. We must be informed of all shipping related claims within 1 business day after the date of receipt. We do not issue refunds for returns of damaged merchandise. An item that was discovered damaged upon receipt will be replaced with the same model only. International Customers Please be advised that our products are intended for a US market. If it is to be used outside of the US, please check in advance that it will work. Returns on international orders require the customer pay the return shipping. If an item you received is defective, we will certainly replace the item with a new one. We will ship the replacement product to you at our cost, and use every good measure to ensure that the replacement order is processed quickly. Replacement We will send a product replacement after the authorized return has completed our receiving/inspection process. The replacement will ship within four business days following our receipt of your return. Please allow additional processing time after Holidays. Although it is our goal to ship a replacement as quickly as possible, we do not send replacements before we receive and inspect the returned merchandise. To receive a replacement more quickly, you may place a new order for the same item, and we will issue a refund for the full value of the returned product upon completion of our return process. Returning Items If you do not have the return form, we will provide it together with your RA number. Please fill in the requested information on our product return form, and carefully follow the instructions for return. All returned merchandise must be in original condition, and must include the original factory box (UPC bar codes and serial numbers must be intact) and factory packaging (e.g. foam, plastic, wrappings, etc.), peripherals (e.g. battery, charger, cords, straps, etc.), included warranty cards (without markings), and all instruction booklets and paperwork. The RA number or any other inscriptions must not be written or printed on the product box or packaging. We will not process the return if any of these conditions are not followed. Retuned merchandise that is lost or damaged during transit is solely the shipper's responsibility. It is important save the tracking information and to properly insure all merchandise being returned to Buydig. Television Returns Buyers Remorse for TVs in Brand New condition:If you are not 100% satisfied with your TV purchase, you may return it within 30 days from delivery for a full refund, less return shipping fees. Please note that a 15% restocking fee may apply. All returned TVs must be in their original box and include all packing material, manuals, and accessories. Damages: Were here to help! For Common Deliveries (FedEx, UPS):Please inspect the TV and report any damages (e.g. cracked screen, scratches, dents, etc.) within 2 days by contacting us at 1.800.617.4686 For Special Handling/Freight deliveries: Please open and inspect the TV prior to signing for it. If the TV is cracked or damaged, please refuse delivery and contact us immediately at 1.800.617.4686.Please note damage claims will be denied for the following:TVs with over 60 minutes of recorded usage TVs that have been moved from the original delivery address All damage claims must be made within two (2) days of delivery. We will issue a refund and cover all shipping costs. International Returns The customer is responsible for paying for return shipping should they decide to return the product. Return Exception Every item we sell is BRAND NEW and under manufacturer's warranty, unless clearly stated otherwise. Although we have a very flexible return policy on most of the items we sell, due to manufacturer restrictions, there are certain items on which we cannot accept returns. The manufacturer will generally repair or replace the item so long as it is under warranty. Restricted products include: A/V FurnitureApple iPodsConsumables, including but not limited to, recordable media, film, tapes, batteries, paper, and inkDrones - All defects can be handled under the manufacturer's warranty. For DJI brand drones, call DJI at 818-235-0789 and obtain a case number for the defect prior to requesting an RMA. Please note only Dead on Arrival units out of the box will be returnable to us (with a valid case number). DJI will NOT authorize any returns to us if there are any signs of use like dirt, grass stains, nicks or any signs of use. For these situations, the Return Authorization would need to be handled directly between the customer & DJIMattressesMobile PhonesOpened SoftwarePersonal Body MassagersOpened packages of Apparel, Bedding or LinensUsed CookwareBBQ GrillsShaversSpecial order items Resellers & Bulk Orders Policy Buydig does not ship to resellers and reserves the right to limit quantities and orders to all customers. Copyright 2024 BuyDig. All Rights Reserved