We accept any return within 30 days. We will pay return shipping costs for returns of defective items or items damaged in transit. Any product you return must be in the same condition you received it and in the original packaging. REMOVES DIRT, WATER, & OIL STAINS FROM COLORFAST SUEDE, NUBUCK, ROUGHOUT LEATHER & FABRIC: Regular use of Bickmore Suede & Nubuck Cleaner will keep your shoes and accessories looking like the day you bought them. CONDITIONS AND SOFTENS: In addition to removing oil and water stains, Bickmore Suede & Nubuck Cleaner will condition and soften, ensuring a longer life for all your suede and nubuck items. EFFECTIVE RESIDUE FREE FORMULA: Bickmore Suede & Nubuck Cleaner will not leave any chemical residue after use, keeping your shoes, boots, and accessories looking their very best. USE WITH BICKMORE GARD-MORE WATER & STAIN REPELLENT: To provide your shoes, boots, and accessories with the highest level of protection, apply Bickmore Gard-More after cleaning with the Suede & Nubuck Cleaner. MADE IN THE USA: Bickmore is proud to produce all Bickmore Suede & Nubuck Cleaner in the United States of America. Directions: Shake well. Always check for colorfastness in a hidden area before using. Remove dirt with stiff bristle brush. Apply Bickmore Suede & Nubuck Cleaner to any stains. Blot with clean cloth, and let item dry. Brush up nap. Repeat if necessary.